Who we are
This website is run by RK Preferred Cutting, LLC, doing business as RK Preferred Landscaping, a landscape design and construction company in Indian Trail, North Carolina. “We”, “us” and “our” mean RK Preferred Landscaping. This policy explains what we collect when you use rkpreferredlandscaping.com and what we do with it.
What you give us when you book
When you use the booking form to ask about a project or book a site visit, we ask for:
- Your first and last name, phone number and email address
- The property address and ZIP code, so we can confirm it’s in our service area
- What you want built, your rough budget and how you heard about us
- The time you pick for a site visit
We also record which page you booked from and, if you arrived from an ad or another website, the campaign tags and the site that sent you. That tells us which advertising and search results actually bring in projects.
You can also contact us directly by phone at (704) 698-8888 or by email.
How we use it
- To contact you about your project, confirm your site visit and send a reminder the day before
- To prepare for the visit, your design and your proposal
- To check that your property is in our service area
- To understand which pages, ads and search results lead to booked projects
- To keep the booking form free of spam and abuse
We don’t sell your personal information, and we don’t use it for anything unrelated to your project with us.
Calls and text messages
When you book, you agree that RK Preferred Landscaping may call or text you about your project. That includes confirming your appointment, a reminder the day before, and follow-up about your design and proposal. Message frequency depends on your project. Message and data rates may apply.
Reply STOP to any text to stop receiving them, or HELP for help. You can also call (704) 698-8888.
We do not sell or share your mobile number or text message consent with anyone else for their own marketing.
Who helps us run the site
We use a small number of service providers. They handle your information only to provide their service to us:
- GoHighLevel holds our customer records and calendar. Booking details go there, and it sends our appointment texts and emails.
- Vercel hosts the website and runs the booking form.
- PostHog measures how the site is used (see below).
We may also share information if the law requires it, or to protect our rights, our customers or the public.
Site measurement
We use PostHog to see which pages are visited and where people leave the booking form, so we can make the site better. It is set up to collect as little as possible:
- It doesn’t record your name, phone number, email or address
- It doesn’t record your screen or your typing
- It doesn’t use advertising identifiers
- It stores a random visitor ID in your browser’s local storage, not in a cookie
Our servers also see your IP address, as every website does. The booking form uses it briefly to limit repeated submissions, and does not store it.
What stays in your browser
If you arrive from an ad, your browser keeps the campaign tags in local storage so they can go with your booking if you book later. While you pick a time, the calendar is kept in session storage and disappears when you close the tab. You can clear both in your browser settings at any time.
This site doesn’t use advertising cookies and doesn’t load Google Analytics, ad pixels or embedded maps or videos.
Links to other websites
The site links to HFS Financial for financing, to our Google reviews, and to our Facebook and Instagram pages. Those sites have their own privacy policies, and this policy doesn’t cover them.
How long we keep it
We keep project and customer records for as long as we need them to work with you, honor our warranty and meet our legal and tax obligations.
Your choices
You can ask us what information we have about you, ask us to correct it, or ask us to delete it, subject to records we must keep by law. Email or call us using the details below and we’ll take care of it.
Children
This site is for homeowners. It isn’t meant for children under 13, and we don’t knowingly collect information from them.
Changes to this policy
If we change how we handle your information, we’ll update this page and the date at the top.
Contact us
RK Preferred Landscaping
1105 Waxhaw Indian Trail Rd, Indian Trail, NC 28079
sales@rkpreferredlandscaping.com
(704) 698-8888